Thursday, 5 July 2007
Sylvie got her call
As usual S spoke too soon. Help desk Sylvie got her call after all. Technically her colleague Sam got it. It t0ok Kingsley's sharp attention to detail to pick up this week's error in the shopping. S had ordered Go gurt Yoghurt , Strawberry in a 8 pack. We received a pack with 4 strawberry and 4 fruit salad. So - half right but as Kingsley pointed out also half wrong. S does not have a substitution policy. Given our "history" of errors the Greengrocer has offered to deliver the correct good to us tomorrow and we may open the packet tonight to eat the strawberry one . S feels momentarily bad about the carbon imprint of delivering one item in a van but we need our yoghurt - and I paid for it!
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3 comments:
Another of Sylvie's offsiders just called. Appears they are now out of stock and can't replace the goods so will credit my account for the value of the product. Now for the big question - what will I do for next week's shopping?
Who knew that auditing skills were hereditary ! Good pick up Kingsley
So where are you shopping next week? Nothing pings me off more than getting cr@ppy service. It's not hard to get things right is it.
My hubby is forever getting wrong parts delivered for work or most of thetime things are not even ordered.
And don't even get me started on the hardware store that didn't order the hard wood required for our upcoming renovations and now it won't be here for the start pf the job.
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